Shipping policy
Shipping Policy — DaXenio
At DaXenio, we are committed to providing a fast, secure, and reliable shipping experience.
Order Processing
- Orders are processed within 48 to 72 hours after they are placed.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.
- Processing times may be longer during holidays, sales periods, or due to additional order verification requirements.
Shipping Options
- Standard Shipping — Chronopost: Free
- Estimated delivery: 5 to 8 business days
- Express Shipping — DHL: €15
- Estimated delivery: 2 to 4 business days
Important Information
- Delivery time begins after your order has been processed and shipped. It does not include the 48–72 hour processing period.
- Some orders may require additional verification for security reasons. If this is necessary, our team will contact you.
- You can track your order through your DaXenio account or by using the tracking link included in your shipping confirmation email.
- Delivery estimates are provided as guidance and may vary depending on the destination, carrier operations, customs procedures, weather conditions, or other circumstances outside our control.
For any shipping questions or assistance with your order, please contact us at support@daxenio.com